On January 15, 2015, Integration Point teamed up with US Customs and Border Protection (CBP) to bring you the latest updates on CBP’s Customs-Trade Partnership Against Terrorism (C-TPAT) Portal 2.0.  There were many questions asked during the webcast that we were not able to cover, and the presenters have taken the time to answer some of those for us now.  Responses to the questions have been provided directly by CBP and are presented below without edit or alteration.  Please note that a due to the fact that a number of questions require lengthy explanation, CBP refers the user to the CBP Portal 2.0 User Manual for a more specific explanation (and screen shots).  The User Guide can be found at http://www.cbp.gov/border-security/ports-entry/cargo-security/c-tpat-customs-trade-partnership-against-terrorism/portal-resource.

If you would like to view the webcast in its entirety, click here.

Earlier posts answered questions regarding SVI, Portal 2.0 and future expansion, Point of Contact (POC) and Exporting, and Security Profiles and Monitoring.

Today’s post will answer questions received about the supply chain security specialists or SCSS.

Do the CBP SCSSs see the same screens as we do in Portal 2.0? If not, do they have access to view our screens?  If I am having a problem navigating Portal 2.0 and talk to my SCSS will they know what I am referring to if their screens are different? 

YES – they have access to see the same screens that you do.


If a bond number changes, can the C-TPAT partner change the number or must only the C-TPAT Security Specialist change it?­ 
Currently the Partner cannot change bond information.  This is because during the migration of data to Portal 2.0 we discovered over 600 companies had not supplied this mandatory data.  Therefore, currently Partners must submit the information to their SCSS for update before any other action can be taken in the account.  This will allow the SCSS to more readily identify non-compliant Partners and place them into Suspended status until they comply with the eligibility requirements.  Once ALL Partners have complied, they will again be able to update their own bond number.  So this relies upon all C-TPAT Partners to comply with program requirements to grant this access to all Partners again.


You mentioned that all accounts can be linked together to facilitate one review / validation every 4 years.  If the accounts are different types of entities (importer, foreign manufacturer, carrier) in C-TPAT, how would this all be handled by one SCSS?­
In the same manner we have been doing it since the inception of the program; all SCSS work with multiple account types on a daily basis.